WHAT TO CONSIDER WHEN HIRING A SAAS Service?

Steve Hoffman Newt   - Software as a Service (or SaaS) is a fundamental piece for companies that want to strengthen their relationship with customers and improve their results. We are including in this guide some points that your company should take into account before hiring this service.

Hiring software as a service has become one of the priorities of companies that want to establish more accurate connections with their end customer or optimize certain areas of the company, such as project management, data storage, and others.

It is estimated that this product modality is one of the most profound technological developments of the last decade and still has many market shares to conquer, since several sectors of commerce and industry are constantly paying more attention to it.

Through a SaaS it is possible to:

1. Establish the implementation cycles

SaaS is not necessarily an initiative where there are multiple implementation cycles or sudden changes in infrastructure, but some contracting companies may have to update modules within weeks or months.

However, it is not the time of implementation that dictates the (lack of) flexibility of a company based on its use of software as a service.

2. Focus on the core business

Hiring SaaS is interesting especially if the company is able to add structural value to this implementation, such as having more time to focus on selling its own products and services, improving its processes and planning its actions without having to worry about that specific part of IT that is software development.

3. Reduce costs

In theory, hiring a SaaS is a way to reduce company costs, since each organization could purchase software licenses on demand.

When closing a deal, this expectation should be discussed, as this way IT is able to release funds for other strategic initiatives.

The benefits come with a lot of responsibility when it comes to establishing the implementation roles in the reality of the company, at which time the details and possible restrictions of the negotiation must be studied so that an extremely valuable service is not at the mercy of flaws in the design of this partnership, and that SaaS is actually used by the company.

 

Conclusion

In short, have someone with a technical background on your team define priorities and understand the SaaS supplier company, so that the communication between the parties is linear and free from errors.

Steve Hoffman is chairman of Newt - the company that focuses on using new methods for money transfers. Steve Hoffmann's passion is to assist emerging businesses for growth opportunities, corporate preparation, and performance in an advisory consultancy role.